How to get your iPhone running SIP on your ShoreTel IPBX!
August 10, 2009 by admin · Leave a Comment
Peter Buswell asked:
If you are and iPhone aficionado, you absolutely want your iPhone to work on your ShoreTel IPBX! I recently downloaded VeNetCorps SipPhone from the iPhone App store! There are several SIP phone apps at the store, but most have a pre-programmed domain name for the sip registration proxy server. If you want to use your own SIP proxy there was no easy way to change the IP address so you had to hack your DNS to get it to point to the ShoreTel SIP proxy. Also you need at least iPhone firmware 2.2 as previous versions had WiFi connectivity challenges that negatively impacted the potential for using a SIP soft phone. After the iPhone WiFi acquired an IP address, if you attempted to ping the address you would see latency in excess of 300ms. With version 2.2 this issue has all but become unnoticeable. As with any SIP extension setup on ShoreTel, you need to assign sip extension proxy resources on a ShoreGear switch. In the sites section of the ShoreWare Director, make sure you assign a virtual IP address. This is the address you will use for your “domain’ when you setup the IPhone SipPhone. Clearly you will need a User setup with a SIP phone password defined in the individual user section of the ShoreWare Director.
Clearly the assumption here is that you have a WAP that your iPhone can connect to. Also that that wireless connection can route to your ShoreTel network! Once the ShoreTel SIP user, virtual IP address and proxy resources are configured it is time to configure your iPhone SipPhone! After you down load the application and tap to activate the application you will get a screen that lists the options: Dialer, Recent, Contacts, Accounts and Settings. Hit the Accounts tab and you will then EDIT a new SIP account. To get this app to work on ShoreTel you need to enter only three values. First you need to enter the domain name, we have previously defined in the ShoreTel Director as the Virtual IP address. The Username and password are also as specified in the individual user setup in ShoreTel. Hit the DONE tab, and the phone should register and you can make and receive calls from your ShoreTel. I put together a video clip that covers this so you can see that it acutely works! The video suggests that you enter the user name, but if you want to call the iPhone from a ShoreTel extension, enter the user’s extension number instead. This was just a fun project and latency on the iPhone WiFi is still a challenge for SIP phone usage. I suspect that Version 3.0 of the iPhone will fix this small issue, but it was a blast trying it out! Enjoy!
If you are and iPhone aficionado, you absolutely want your iPhone to work on your ShoreTel IPBX! I recently downloaded VeNetCorps SipPhone from the iPhone App store! There are several SIP phone apps at the store, but most have a pre-programmed domain name for the sip registration proxy server. If you want to use your own SIP proxy there was no easy way to change the IP address so you had to hack your DNS to get it to point to the ShoreTel SIP proxy. Also you need at least iPhone firmware 2.2 as previous versions had WiFi connectivity challenges that negatively impacted the potential for using a SIP soft phone. After the iPhone WiFi acquired an IP address, if you attempted to ping the address you would see latency in excess of 300ms. With version 2.2 this issue has all but become unnoticeable. As with any SIP extension setup on ShoreTel, you need to assign sip extension proxy resources on a ShoreGear switch. In the sites section of the ShoreWare Director, make sure you assign a virtual IP address. This is the address you will use for your “domain’ when you setup the IPhone SipPhone. Clearly you will need a User setup with a SIP phone password defined in the individual user section of the ShoreWare Director.
Clearly the assumption here is that you have a WAP that your iPhone can connect to. Also that that wireless connection can route to your ShoreTel network! Once the ShoreTel SIP user, virtual IP address and proxy resources are configured it is time to configure your iPhone SipPhone! After you down load the application and tap to activate the application you will get a screen that lists the options: Dialer, Recent, Contacts, Accounts and Settings. Hit the Accounts tab and you will then EDIT a new SIP account. To get this app to work on ShoreTel you need to enter only three values. First you need to enter the domain name, we have previously defined in the ShoreTel Director as the Virtual IP address. The Username and password are also as specified in the individual user setup in ShoreTel. Hit the DONE tab, and the phone should register and you can make and receive calls from your ShoreTel. I put together a video clip that covers this so you can see that it acutely works! The video suggests that you enter the user name, but if you want to call the iPhone from a ShoreTel extension, enter the user’s extension number instead. This was just a fun project and latency on the iPhone WiFi is still a challenge for SIP phone usage. I suspect that Version 3.0 of the iPhone will fix this small issue, but it was a blast trying it out! Enjoy!
Research Before You Update Your Iphone 3G To 2.2.1 / 02.30.03
June 25, 2009 by admin · Leave a Comment
David asked:
It is really important to do your research before you ever update your iPhone 3g, well that is especially if you are unlocking your iPhone 3g or ever just jail breaking it.
Now you may be scratching your head and asking why? It very simple let’s take the last few apple iphone 3g updates for example.
1)2.1 -2.2 now I am sure you all know about the iPhone 3g 2.2 update … this is the one where your turbo sim stopped unlocking your iPhone … we all loved that didn’t we … *(I Sure didn’t) that is when I had to put my iPhone 3g aside for almost a month, and all my friends were asking me David where is the iPhone you spent $700 on eBay? … Dude it doesn’t work for now ,,, and I had to explain all about the iPhone 3g updates and jail breaking and unlocking the iPhone 3g and all… as I am sure you can imagine it was no fun. Then in new years the dev team came out with the soft Yellow Sn0w unlock the … witch at the end everyone had to update there iPhone 3g to the 2.2 with the Modem firmware 02.28.00 to every make the soft unlock work.
2)2.2 -2.2.1 Not long ago apple came out with the 2.2.1 iPhone 3g update with the Modem firmware 02.30.03 , Now history repeats its self. If you didn’t read all the warning online then you made the update to 2.2.1 with 02.30.03 firmware witch cants be unlocked with a soft unlock but only with a turbo sim.
Now on top of that you may say, “David what happens when i update my iPhone 3g to 2.3 or v 2.2.2 ?” Well get a programmable turbo sim for your iphone 2.2.1 update then when a new update comes out for your iphone then all you have to do is pop the turbo sim in the USB programmer and wala your turbo sim is ready for the iphone 3g 2.3 update : )
I am an iPhone 3G owner myself and I hope this helps you in the future.
It is really important to do your research before you ever update your iPhone 3g, well that is especially if you are unlocking your iPhone 3g or ever just jail breaking it.
Now you may be scratching your head and asking why? It very simple let’s take the last few apple iphone 3g updates for example.
1)2.1 -2.2 now I am sure you all know about the iPhone 3g 2.2 update … this is the one where your turbo sim stopped unlocking your iPhone … we all loved that didn’t we … *(I Sure didn’t) that is when I had to put my iPhone 3g aside for almost a month, and all my friends were asking me David where is the iPhone you spent $700 on eBay? … Dude it doesn’t work for now ,,, and I had to explain all about the iPhone 3g updates and jail breaking and unlocking the iPhone 3g and all… as I am sure you can imagine it was no fun. Then in new years the dev team came out with the soft Yellow Sn0w unlock the … witch at the end everyone had to update there iPhone 3g to the 2.2 with the Modem firmware 02.28.00 to every make the soft unlock work.
2)2.2 -2.2.1 Not long ago apple came out with the 2.2.1 iPhone 3g update with the Modem firmware 02.30.03 , Now history repeats its self. If you didn’t read all the warning online then you made the update to 2.2.1 with 02.30.03 firmware witch cants be unlocked with a soft unlock but only with a turbo sim.
Now on top of that you may say, “David what happens when i update my iPhone 3g to 2.3 or v 2.2.2 ?” Well get a programmable turbo sim for your iphone 2.2.1 update then when a new update comes out for your iphone then all you have to do is pop the turbo sim in the USB programmer and wala your turbo sim is ready for the iphone 3g 2.3 update : )
I am an iPhone 3G owner myself and I hope this helps you in the future.


