FAQs

 

WHEN WILL MY ITEMS BE SHIPPED?

- All items have a handling period before they are processed and shipped.
- 99% of orders are shipped within 2-5 days of purchase.


HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

Shipped items will take 12-20 days to reach their destinationes.
If you have any queries about your delivery, please don't hesitate to contact us at support@iphoneguards.com


WHERE ARE MY ITEMS COMING FROM?

Most of our products are shipped directly from our suppliers located all over the world including the United States, Europe and China. In some Instances your item can take time to process through customs and take a few days longer for delivery depending on your location.


WHAT COUNTRIES DO YOU DELIVER TO?

As of right now, we only deliver to the United States, Canada, the United Kingdom, Ireland, Italy, and France. We are currently working with our suppliers in order to expand our scope to other countries and regions throughout the globe.


WILL MY ITEMS BE SENT IN ONE PACKAGE?

For quicker shipping, items in the same purchase may be sent in separate packages.
Please keep this in mind when getting your items. If you don't receive your full order at once, the rest will probably arrive soon after.

If you have any other questions, please contact us at: support@iphoneguards.com and we will help you out.


ARE MY PAYMENTS SECURE ON YOUR SITE?

Yes, absolutely. Our store is hosted on Shopify Inc on an encrypted SSL (Secured Socket Layer). They provide us with the online e-commerce platform that allows us to sell our products and services to you.
All credit card payments are done through their payment provider Stripe. We also offer the option to checkout through PayPal Express Checkout at your convenience.


Refund Or Returns

We do not issue refunds on any of our Sale Items.
All sales are final for sale items!

 


If you received an item that has been damaged please email us at: support@iphoneguards.com

Please take pictures of any damaged items and send them to us by email so we can help get your a new item shipped out.